Privacy Policy
Last updated: August 29, 2025
Effective for Proofdel.com in compliance with GDPR and Lithuanian data protection laws
1. Data Controller
Proofdel.com
Email: info@proofdel.com
Phone: +370 (5) XXX-XXXX
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
A. User Registration Data
- Full Name
- Email Address
- Phone Number
- Address
B. Company Data (if registering as a company)
- Company Name
- Company Code / Number
- VAT Number
- Company Address
- Contact Email
- Contact Phone
C. Cargo-Related Documents
- Uploaded cargo delivery and loading/unloading documents
- Semi-trailer License Plate Number
- Semi-trailer or Container Number
- CMR / Accompanying Document Number
3. Purpose and Legal Basis of Processing
| Purpose | Legal Basis (GDPR Article) |
|---|---|
| User account creation and management | Article 6(1)(b) – Contractual necessity |
| Cargo delivery documentation and tracking | Article 6(1)(b) – Contractual necessity |
| Legal compliance (e.g., tax, logistics law) | Article 6(1)(c) – Legal obligation |
| Security and fraud prevention | Article 6(1)(f) – Legitimate interest |
4. Data Retention Period
User accounts and company info: As long as your account is active and up to 5 years after inactivity (based on tax/documentation laws).
CMR and cargo documents: 10 years, to comply with transport and financial recordkeeping obligations.
You can request earlier deletion, unless legal retention obligations apply.
5. Your Rights Under GDPR
Data Access & Control
- Right of Access to your data
- Right to Rectification
- Right to Erasure
- Right to Data Portability
Processing Control
- Right to Restriction of Processing
- Right to Object to processing
- Right to Lodge a Complaint
Lithuanian Data Protection Authority: https://vdai.lrv.lt/
6. Data Sharing and Third Parties
We may share your personal data with:
- Hosting and cloud providers (e.g., AWS, GCP)
- Accounting, logistics, or legal service providers
- Regulatory or governmental authorities when required
All third parties are GDPR-compliant.
7. Security of Data
Technical Measures
- SSL encryption
- Secure storage of documents
Organizational Measures
- Role-based access controls
- Regular audits and updates
8. Data Transfers Outside the EEA
If we transfer your data outside the European Economic Area, we ensure that:
- The receiving country has an adequate level of protection (EU Commission adequacy decision)
- Standard Contractual Clauses (SCCs) or other legal safeguards are in place
9. Cookies and Analytics
We use cookies and analytics tools (e.g., Google Analytics) to improve service. You can manage cookie preferences through our cookie banner and browser settings.
11. Data Breaches
In case of a data breach, we will notify affected users and authorities within 72 hours as required by GDPR. We maintain incident response procedures to minimize impact.
12. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
13. Children's Data
Our service is not intended for children under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.
14. Changes to this Policy
We may update this policy from time to time. We will notify you of significant changes via email or platform notifications.
15. Contact Us
For questions, requests, or concerns, contact:
Email: info@proofdel.com
Data Protection Officer: privacy@proofdel.com